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Débit & technologie

CGNAT Explained: Is Your Fibre Line Behind One?

CGNAT makes several subscribers share one public IPv4 address: browsing works, remote access does not. A five-minute test, what public sources say about Proximus, Orange and VOO, and how to get out. Checked in Belgium on 12 October 2026.

ByNicolas7 min read

CGNAT is a public IPv4 address your provider shares between several subscribers: you browse without trouble, but nobody can reach you from outside. To find out whether your fibre line depends on it, compare the address your router shows with the one the internet sees. They differ? You are almost certainly behind a CGNAT.

What is CGNAT, exactly?

CGNAT stands for Carrier-Grade NAT, a provider-level NAT. Your router already performs NAT: it tucks all your devices behind a single address. With CGNAT, the provider adds a second layer upstream and tucks several households behind one public address. For that link, the IETF reserved a special block, 100.64.0.0/10, described in RFC 6598 in April 2012: it numbers the link between the provider's equipment and your box.

Connections that start from your home go through. Those arriving uninvited stop at the provider's level, which does not know which subscriber to hand them to.

Why do providers share their IPv4 addresses?

The stock is empty. In its October 2023 IPv6 status update, Proximus says its last IPv4 block from RIPE (the European address registry) dates from 2012, and that it has applied CGN on its mobile internet for years, up to 16 subscribers per address. For residential fixed lines, the document says nothing.

Sharing costs ports. One IPv4 address offers 64,512 usable ports (1,024 to 65,535); the more subscribers share it, the fewer each keeps for simultaneous connections.

Subscribers per addressPorts available per subscriber
1 (dedicated address)64,512
164,032
322,016
641,008

Author's calculation over 64,512 ports, as of 12 October 2026; the actual split is up to each provider. A 2016 exchange on the RIPE mailing list mentions a Belgian agreement that would cap sharing at 16 subscribers per address. I could not find the text, so I treat it as a rumour.

How do you know whether your fibre line is behind a CGNAT?

The check takes five minutes and needs no tools.

  1. Open your router's interface and note the IPv4 "WAN" or "Internet" address.
  2. On any device on the network, search "what is my IP address": the site shows the public address seen from outside.
  3. Compare the two addresses using the table below.
  4. If a personal router sits behind the box, repeat the check on the box itself, or put it in bridge mode before concluding.
Router WAN addressWhat it indicatesNext step
Same as the public address seen from outsideDedicated address, no CGNATNothing to do
Between 100.64.0.0 and 100.127.255.255CGNAT almost certainAsk for a dedicated address or use IPv6
10.x.x.x, 172.16 to 172.31.x.x or 192.168.x.xNAT upstream: double NAT at home, or CGNATPut the box in bridge mode and retest
Public, but different from the one seen from outsideTranslation at the provider, CGNAT likelyContact support

A failed port forward proves nothing on its own: a firewall or the wrong target device gives the same symptom.

ONT box and fibre box linked by a cable, the starting point for reading the WAN address
The WAN address is read on the box, not on the device you are testing from.

Which uses does CGNAT break?

Browsing, streaming and video calls notice nothing, because the connection starts from your home. The problem appears as soon as something must be able to reach you from outside, or when the address you borrow has a bad reputation.

  • Remote access to a NAS, a camera or an alarm, without going through the manufacturer's cloud.
  • Home hosting: a game server, a website, exposed home automation.
  • Inbound VPN to your home network.
  • The console NAT type, stuck on strict: see our article on strict, moderate and open NAT.
  • The address's reputation, which another subscriber can damage: repeated captchas, even a refusal from a site.

Who uses CGNAT in Belgium?

No official Belgian provider page consulted on 12 October 2026 describes its policy for residential fixed lines. The public traces fit in a few lines.

ProviderWhat is documentedSource
ProximusCGN on mobile internet, up to 16 subscribers per address; IPv4 and IPv6 dual stack on its boxes since 2013; 1.6 million residential customers on IPv6 as of 15 October 2023; nothing on fixed linesProximus IPv6 status update, October 2023
Orange BelgiumA subscriber's Livebox displays "shared IP address (CGN IP)"; after a call to support, the remote access menus switch onTestimony on NAS-Forum, 2 and 3 September 2024
VOOA subscriber behind a 10.x address gets a public address by asking supportVOO forum, 27 May 2016
Telenet, Digi, Scarlet, EdpnetNo official source or dated testimony foundNot verified

Our article on console NAT judged CGNAT rare on Belgian fixed lines. These testimonies show it exists at least at Orange Belgium and is sometimes fixed with a simple call. They are isolated cases, not a statistic.

Two provider networks linked to the same household, symbolising provider choice by address
Your address decides which providers are available, and therefore which addressing policy applies.

The region does not decide, the provider does. In Flanders you mostly choose between Proximus (partner builder Fiberklaar) and Telenet (Wyre fibre network); in Wallonia, between Proximus (Unifiber) and the VOO or Orange cable; in Brussels, among all four. With fibre available at about 78% in Brussels, 71% in Flanders and 44% in Wallonia in mid-2026 (figures keep moving), the address you are given depends first on which provider your street lets you sign up with.

How do you get out of CGNAT?

Here are the options, from the simplest to the most technical.

  1. Ask support for a dedicated IPv4 address. This is the route in both testimonies found. Ask the price and the condition before saying yes.
  2. Use IPv6. Every device gets a public address. Check that your router hands out IPv6, then add a rule allowing inbound traffic to the target device: the firewall forbids it by default.
  3. Work around it with an outbound tunnel. A service such as Tailscale or Cloudflare Tunnel opens the connection from your home outward, so CGNAT does not stop it.
  4. Change plan. If remote access is essential, compare the providers at your address with our ranking of the best fibre internet plans.

The double NAT trap

A false CGNAT costs an hour of support for nothing. Before calling, unplug the personal router, connect a computer straight to the box and read the box's WAN address again. If it is public, the problem is at home. Proximus also documents port forwarding on its b-box and Internet Box, proof that the feature is meant for subscribers.

To understand where the fibre stops at your home, read FTTH, FTTB and FTTC; for the wall socket's role, the ONT box.

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Frequently asked questions

CGNAT (Carrier-Grade NAT) is address translation performed by the internet provider, which makes several subscribers share one public IPv4 address. You can reach the internet, but the internet cannot reach you directly.

No, it does not touch the line's speed. Its effect is on reachability: port forwarding is impossible, game consoles show a strict NAT, and a shared address is sometimes blocked by a website because of another subscriber. The added latency is negligible for everyday use.

No Belgian provider documents it for residential fixed lines on its public pages, as checked on 12 October 2026. Proximus describes CGN on its mobile internet. Orange Belgium (2024) and VOO (2016) subscribers report a shared address, fixed by a call to support. The only reliable way is the address comparison test.

Yes, you can ask customer service, and the testimonies found show the option was switched on after a call. None of the providers consulted publishes a price: ask before agreeing, and get the answer in writing.

Largely. Every device gets a public address, so nothing is shared. However, your box or router must hand out IPv6, and you must allow inbound connections in its firewall, which blocks them by default. The person trying to reach your service also needs IPv6 support.

Nicolas suit le marché belge des télécoms et le déploiement de la fibre depuis plus de huit ans. Ancien technicien réseau devenu analyste indépendant, il teste lui-même les connexions qu'il compare : il mesure les débits réels à différentes heures de la journée, lit les conditions ligne par ligne et traque les hausses de prix qui tombent après douze mois. Son objectif : aider les ménages belges à choisir une offre fibre qui tient ses promesses, au bon débit et au juste prix, sans jargon ni argument commercial.