The switch can happen without a single day offline, on one condition: never cancel yourself, and let Easy Switch set the stop date after activation. The real day-by-day timeline, the cases where an overlap is impossible, and the three compensations owed if it goes wrong. Recorded on 3 September 2026.
Your connection is dead. Here is the five-minute check that tells you whether the fault is yours or the network's, how to report it so the clock starts, and the legal compensation scale in force since 1 November 2024: €1 after eight hours, €2 after twenty-four, or one thirtieth of your monthly fee if that is higher. Including the six cases where the right disappears. Verified August 2026.
Yes, but you cannot force it: as soon as the connection involves work on the building, your landlord's written consent is required — and unlike France, Belgium has no tenant 'right to fibre'. The decision table, article 3.82 of the Civil Code, the two-month notification procedure, who pays what, and how to unblock a silent building manager. Checked in August 2026.
Switching internet provider in Belgium requires no cancellation letter: since 2017, Easy Switch has obliged the new provider to terminate your old contract for you. Here is the full procedure — where to find your ID at Proximus, Telenet, Orange or VOO, the statutory free-exit rule after six months, the equipment to return and the mistakes that cost money. Rules verified in August 2026.
On installation day, fiber is set up in three stages: the outdoor connection from the street, indoor cabling with the optical socket, then activation and a speed test done in front of you. One or two visits depending on the network, 1 to 3 hours on site, what to prepare, and your rights as a tenant. The full walkthrough, figures recorded in July 2026.
Whether FTTH fibre actually reaches your home has to be checked address by address, house number included. Operator tools, the official BIPT atlas, open networks, coverage statuses: the reliable method to test your fibre eligibility in Belgium, without trusting the marketing name. Figures recorded in July 2026.
